Shipping policy
Shipping & Delivery Policy
Thank you for shopping with BANGE. We are committed to getting your order to you as quickly and efficiently as possible. Here is what you need to know about our shipping process.
Order Processing & Shipping Origin
Order Cut-Off Time:
Orders placed before 2:00 PM (14:00) HKT, Monday to Friday, will be processed and dispatched within 1 business day. Orders placed after this time or on weekends/public holidays will be processed on the next business day.
Processing & Handling Time:
All orders are processed within 1-2 business day.
Shipping Origin:
Our fulfillment warehouse is located in Guangzhou, China. All orders are shipped directly from this location.
Shipping Rates & Estimated Delivery Times
We provide three shipping options for your convenience. Rates are calculated at checkout based on your destination. The estimates below are for reference after your order has been dispatched.
.shipping-table { width: 100%; border-collapse: collapse; margin: 25px 0; } .shipping-table th, .shipping-table td { border: 1px solid #ddd; padding: 12px; text-align: left; } .shipping-table th { background-color: #f8f8f8; font-weight: bold; } .shipping-table td:nth-child(2), .shipping-table td:nth-child(3), .shipping-table td:nth-child(4) { text-align: center; }| Shipping Option | Cost | Estimated Delivery (North America) | Estimated Delivery (Europe) | Estimated Delivery (Asia/Pacific) |
|---|---|---|---|---|
| Economy International | Free | 10-15 Business Days | 10-15 Business Days | 8-12 Business Days |
| Standard International | $5.95 | 7-12 Business Days | 7-12 Business Days | 5-10 Business Days |
| Express International | $9.95 | 3-7 Business Days | 3-7 Business Days | 3-5 Business Days |
Target Regions:
- North America: United States, Canada
- Europe: Germany, France, UK, Italy, Spain, Netherlands, Sweden, Switzerland, and 40+ other countries.
- Asia/Pacific: Australia, Japan, New Zealand, Singapore, Malaysia, Hong Kong SAR, Israel, UAE.
Disclaimer: Delivery times are estimates only and are not guaranteed. They may be affected by factors beyond our control, such as customs delays, peak seasons, or invalid addresses.
Other Shipping Information
Order Tracking:
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to track your package.
Customs, Duties, and Taxes:
BANGE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Damaged Items:
While we take great care in packaging, please contact us immediately at service@thebange.com if your order arrives damaged. We are not liable for packages lost or stolen after confirmed delivery.